Shipping

We ship using Skynet Worldwide Express (for West Malaysia, East Malaysia and Singapore). We also ship orders to non-Malaysia/Singapore addresses by TNT Express Worldwide Courier.

Most orders are shipped within one business day. Most orders arrive within 5 business days. Business days are days on which most businesses are operating - i.e. week days excluding holidays.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately. Do not ship damaged items back to us: this must be handled by the shipping company. If you send damaged items back to us you not receive a refund or replacement.

This is very important: to receive a refund or replacement of damaged items, make sure you contact us about any damaged shipments and let us handle getting the items picked up.

Returns

If you have bought the wrong item and would like an exchange, please inform us. Then order the correct part(s) and return the wrong part(s).

Of course, return shipping charges are not covered by us.

Returns must be accompanied by a copy of the packing slip, without exception. So save your paper work, please.

Send returns to the following address:

US Technology Project Sdn Bhd
No 3, Jalan Permas 9/9
Permas Jaya 81750

Johor Bahru, Johor Darul Ta'zim

Malaysia